FAQS
CAN I USE GOOU IF I AM PREGNANT OR BREASTFEEDING?
All Goou products are safe to use while pregnant or breastfeeding since they are formulated with 100% natural ingredients.
WHERE ARE YOU BASED?
We’re proudly a Dubai based company. Our products are designed and packaged in the UAE.
WHERE DO YOU DELIVER?
We’re glad you asked! We currently ship to the UAE. we try our very best to get your order delivered to you as fast as possible!
WHEN DO I USE THE LIP MASK?
Our QUENCH ME Lip Mask is perfect to use at night time or on long lazy days. Apply a generous amount before relaxing and let the magic ingredients work.
HOW QUICKLY WILL I SEE THE RESULTS ON MY LIPS?
You can expect to see results instantly when using the products, however consistency is key. There are specific ingredients that treat the skin over time.
HOW MANY TIMES A WEEK SHOULD I USE THE SUGAR MELT LIP SCRUB?
We recommend between 1 to 3 times per week to exfoliate your lips to help melt away the dead skin leaving your lips soft and ready to be nourished.
ARE YOUR PRODUCTS TESTED ON ANIMALS?
No! We never test our products on animals and actively support animal rescue efforts.
WHAT IS YOUR RETURN POLICY?
Items can be returned 30 days of receiving your order. Please note that if the item has been opened or used, we are unable to accept a return.
Once your return is received and inspected, we will process your refund or exchange if applicable.
To request a return, please reach out to us using our contact form.
HAVE MORE QUESTIONS?
Reach out to us with your question and we will get back to you as soon as we can with a response.